Bungie recently revealed that the red war campaign in destiny 2 is unavailable, even internally. They said its due to outdated code. How often does that happen in live service games? And what sort of decisions are made that leads to all the work seemingly being put down the drain?

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Most content built during a particular hardware generation is available and functional during that hardware generation because things don't change too much. Whenever we have a major hardware generational shift, it's often nearly an extinction-level event because developers must upgrade our hardware and our software to match and exceed the new level of performance. The game and workflow must also be updated to work on the new hardware, and internally upgraded to take advantage of the increased processing power to look and play better than before. The process of making these internal upgrades and changes has a very high chance of breaking old stuff unless significant effort is spent on bringing the old content up to date (which is usually lower priority since most players don't go back to old content like that very often).

Red War was launch content back in 2017, on the Xbone, PS4, and Windows. We've had a hardware generational shift since then (PS4 > PS5), which meant that the chances of breakage of old stuff is high. I don't work for Bungie, and I don't have any specific insight into their decision-making process. This is, of course, speculation on my part, based on my experience working in the industry across hardware generational shifts. Bungie probably realized that some of their old content would be made obsolete around the time they committed to the "Vault" concept. That's what I suspect happened.

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