Game analytics 100: The retention curve

Retaining customers is paramount for game studios, as acquiring new customers involves significant costs. In “Game Analytics 100: The Retention Curve,” Russell Ovans from East Side Games delves into the critical aspect of customer retention in the gaming industry. What will you learn? Importance of retention: Customer retention is crucial for game studios, as acquiring new customers is expensive compared to retaining existing ones. Day-n retention: Measures the proportion of players returning to play a game n days after installation, providing insights into player engagement. Retention curve: Generalizes day-n retention by predicting player retention for any day after installation, derived from historical data. Key metrics: Includes day-n retention, average player duration, and lifetime value (LTV) to assess and optimize game performance. Tools: Utilizes statistical regression and data analysis tools like Excel and Tableau to analyze retention data and predict player…